Agency Contact
Jessica Deaton, Director of Indiana Office for Career and Technical Schools
Contact Phone: No response provided
OCTS@dwd.in.gov
Secretary of State Contact
Diego Morales
317-232-6531
sos@sos.in.gov
Topic 1: Important Agency Information to Note
Provide important web links:
- Home Page web link https://www.in.gov/dwd/career-training-adult-ed/octs/
- Statutes and Regulations Page web link https://www.in.gov/dwd/career-training-adult-ed/octs/#tab-665625-2-OCTS_Documents___Forms
- Authorization Information Page web link https://www.in.gov/dwd/career-training-adult-ed/octs/#tab-665625-6-Authorization
- Application Information Page web link https://www.in.gov/dwd/career-training-adult-ed/octs/#tab-665625-6-Authorization
- Renewal Information Page web link https://in.accessgov.com/dwd/Forms/Page/octs/annual-application/1
What types of institutions are subject to this agency’s authority? Indicate the types of institutions that your agency authorizes.
- Note: Some agencies may refer to out-of-state public institutions as “private colleges” in their law. If this is the case for your agency, please select “public, out-of-state degree granting institutions” for purposes of this Guide so that the out-of-state public institution will find appropriate information.
- Note: If your agency is a coordinating board, your agency may have one division with some authority such as program approval over in-state public institutions that are established per statute, which is structured differently than another division of your agency with state authorization authority over non-public institutions that they “license” pursuant to different statute(s).
____ Public, in-state degree granting institutions
____ Public, out-of-state degree granting institutions
____ Private, in-state, not-for-profit degree granting institutions
____ Private, out-of-state, not-for-profit degree granting institutions
____ Private, in-state, for-profit degree granting institutions
____ Private, out-of-state, for-profit degree granting institutions
_X__ Public, in-state, non-degree granting institutions
_X__ Public, out-of-state, non-degree granting institutions
____ Non-degree, not-for profit institutions
_X__ Non-degree, for-profit institutions
____ Religious institutions
____ Tribally-controlled institutions
____ Federal Institutions
____ Municipal institutions
Does your agency authorize specific academic programs offered by institutions, only institutions themselves, or both?
- For example, an agency may require an institution apply for licensure for institutional approval and also require the institution to apply for specific program(s) approval.
_X___ Institution
_____ Program
_____ Both
Clarifying comments:
OCTS Authorization is defined by Indiana Code (IC 22-4.1-21-2) as a formal determination by the department that a:
- Noncredit bearing; and
- Nondegree granting.
Postsecondary proprietary educational institution may offer courses or training in Indiana.
- OCTS provides authorization at the institutional level and does not provide program or curriculum approval.
Topic 2: Authorization of Distance Education
Does your agency require exclusively online offerings offered by out-of-state institutions to be authorized?
- Meaning as example, the state regulates an out-of-state institution for merely enrolling a student into a distance education program
- Meaning as example, a solely online program that does not have any internships and practicums
Yes
Clarifying comments
If an institution offers education and/or training entirely online from any owned or leased location—whether in‑state or out‑of‑state—and intends to advertise its programs or actively recruit students within Indiana, it is required to seek authorization from OCTS.
Topic 3: Accreditation by an Accrediting Agency Recognized by the U.S. Department of Education
Is accreditation by an accrediting agency recognized by the U.S. Department of Education required for an institution to be authorized in your state?
No
If yes, please check all that apply as appropriate. Accreditation by an accrediting agency recognized by the U.S. Department of Education required for:
_____ Public, out-of-state degree granting institutions
_____ Private, in-state, not-for-profit degree granting institutions
_____ Private, out-of-state, not-for-profit degree granting institutions
_____ Private, in-state, for-profit degree granting institutions
_____ Private, out-of-state, for-profit degree granting institutions
_____ Public, in-state, non-degree granting institutions
_____ Public, out-of-state, non-degree granting institutions
_____ Non-degree, not-for profit institutions
_____ Non-degree, for-profit institutions
_____ Religious institutions
_____ Tribally-controlled institutions
_____ Federal Institutions
_____ Municipal institutions
Clarifying comments:
No response provided
Topic 4: Physical Presence Policy
If your agency uses a physical presence standard, how does your agency define physical presence? Include sample triggers.
Offer education and or training in a location (owned or leased) in-state or out-of-state with a desire to advertise programs or actively recruit students within Indiana.
Web link for physical presence definition.
Revamped Policy
https://www.in.gov/dwd/files/activepolicies/2025-03-P_OCTS.pdf
Does a clinical/internship trigger the requirement for authorization with your agency?
No
Does a virtual clinical / internship trigger the requirement for authorization with your agency?
No
Does a faculty member residing in your state and teaching an online course trigger the requirement for authorization with your agency?
Yes
Does advertising targeted to residents of your state trigger the requirement for authorization with your agency?
Yes
Does having an administrative site in your state trigger the requirement for authorization with your agency?
An institution is only required to seek authorization if it meets with students in person or has plans to conduct any in person meetings or instruction.
Does having a recruiter in your state trigger the requirement for authorization with your agency?
Yes. Recruiting students in Indiana does trigger the requirement for authorization. Once authorization is approved, institutions must ensure that all agents who recruit students obtain an agent permit through OCTS.
Clarifying comments:
No response provided
Topic 5: Application Process
Please provide a short description of the application process to obtain state authorization.
See c below.
Web link for application.
https://www.in.gov/dwd/career-training-adult-ed/octs/#tab-665625-6-Authorization
Clarifying comments:
Institutions must first submit a Determination of Status Questionnaire for OCTS to assess whether they meet the definition of a non‑degree‑granting, non‑credit‑bearing postsecondary proprietary educational institution. If authorization is required, the institution will receive an identification number to complete orientation and submit the verification page. After orientation, the institution must complete the initial application for authorization, which includes a comprehensive onsite visit. If Temporary Initial Authorization is granted, the institution may operate for up to 11 months before submitting the Application for Full Authorization. Once Full Authorization is approved, it is valid for one year and requires an annual renewal with supporting documentation and fees. Authorization is not guaranteed, and OCTS authorization is not a license.
Topic 6: Fees Associated with Authorization
Is there an application fee associated with the authorization process?
Yes
If yes, what is the fee or fee schedule?
Initial Application Fee
- In-state $1,000
- Out-of-State $2,000
Accreditation Renewal $500
Authorization Issuance Fee $50
Career College Student Assurance Fund (CCSAF)
(Quarterly Fee)
- Administrative Fee $60
- Quarterly Fee $Varies
New Agent Permit $25
Agent Renewal Permit $10
Travel Reimbursement $Varies
Web link for fee information.
Clarifying comments:
No response provided
Topic 7: Surety Bonds
Does your agency require a Surety Bond for authorized out-of-state institutions?
Yes
Web link for surety bonds.
https://www.in.gov/dwd/career-training-adult-ed/octs/#tab-665625-2-OCTS_Documents___Forms
Clarifying comments:
Surety Bond – insurance held by the post-secondary proprietary institution with a penal sum of a
- minimum of twenty-five thousand dollars ($25,000) or
- fifty thousand dollars ($50,000) if the institution’s projected annual gross tuition will be more than two hundred fifty thousand dollars ($250,000).
Topic 8: Student Tuition Recovery Fund
Does your agency have a Student Tuition Recovery Fund (or similar fund for higher education institution closure)?
Yes
If yes, for what types of institutions?
All institutions are regulated by OCTS.
Web link for student tuition recovery fund.
https://www.in.gov/dwd/files/51804-Fill-in.pdf
OCTS now has a virtual payment portal where institutions can both report and pay the Student Assurance Fund (CCSAF). https://www.in.gov/dwd/career-training-adult-ed/octs/#tab-665625-3-Make_an_OCTS_Payment
Clarifying comments:
No response provided
Topic 9: Tuition Refund Policy
Does your agency have a Tuition Refund Policy Requirement?
Yes
If yes, for what types of institutions?
All institutions are regulated by OCTS.
Web link for tuition refund policy.
https://www.in.gov/dwd/career-training-adult-ed/octs/#tab-665625-2-OCTS_Documents___Forms
Clarifying comments:
If a postsecondary proprietary educational institution utilizes a refund policy of their recognized national accrediting agency or the United States Department of Education (USDOE) Title IV refund policy, the postsecondary proprietary educational institution must provide written verification in the form of a final refund calculation, upon the request of OCTS, that its refund policy is more favorable to the student than that of OCTS.
The refund policy applies to each postsecondary proprietary educational institution.
Topic 10: Reporting
What kinds of information or data must an institution report to your agency as a condition for continued institutional state authorization?
- Program Information (name, cost, length, credential earned)
- Student level data
- Graduation Rate
- Drop/Terminated Students
- Student Placement (if applicable)
- Current Faculty
- Faculty Names
- Positions
- Credentials
- Financial Statements
- Income Statement (Profit & Loss)
- Balance Sheet
- Financial Report Submission Form 39285
- Background Check
How frequently do institutions report data?
Student level data is reported annually (Annual Application).
Is this information shared publicly?
No
Web link for reporting.
Upload annual data in the digital (Annual Application).
Clarifying comments:
No response provided
Topic 11: Enforcement
What are possible consequences of institutional non-compliance?
- If the institution does not submit documentation by the expiration date, the institution’s authorization status will be suspended until the documentation is submitted and deemed valid.
- If the institution does not submit the quarterly payment to the Career College Student Assurance Fund (CCSAF) by the due date, the institution’s authorization status will be suspended until the CCSAF payment is received.
- If the institution is suspended AND the CCSAF payment is not received by the due date, the institution’s authorization status may be revoked, and the institution will not be able to obtain authorization in Indiana for 5 years.
- Submit a written notice of violation to a person who fails to comply with certain authorization requirements. Provides that the department may assess a civil penalty against a person under certain circumstances. Requires civil penalties collected by the department to be deposited in the proprietary educational institution authorization fund.
Web link for enforcement information.
No response provided
Clarifying comments:
No response provided
Topic 12: Student Complaints - Non-SARA Participating Institutions
Please describe the process for handling complaints about non-SARA out-of-state postsecondary institutions or programs? (34 CFR 600.9(a))
Students filing claims need to meet the requirements:
- Be a current or former student (within 5 years) in a program at a institution regulated by OCTS.
- Follow and exhaust the school’s complaint resolution process with the school directly; or provide a detailed explanation as to why the institutions complaint process was not completed.
- File a formal claim with OCTS by completing the online Student Complaint Form, and attaching the following documents:
- A statement of the facts supporting the claim and outlining the problem, and
- A copy of the enrollment agreement signed by the student, and
- Copies of all receipts for tuition paid by cash, check, money order or credit card, and
- Any other material which substantiates the claim.
When the student’s initial claim is determined valid by OCTS, OCTS will forward a copy of the claim to the institution, and the institution will have (3) three weeks to respond.
Upon receipt of the school’s response, OCTS will work with legal to adjudicate the claim and issue a final determination. Both the student and the institution will receive notification of the OCTS final determination.
Web link for the non-SARA complaint form.
https://www.in.gov/dwd/career-training-adult-ed/octs/#tab-665625-4-Consumer_Information
How does your agency handle a non-SARA complaint from a resident of its state that is against an out-of-state institution that the agency does not authorize?
OCTS only has the authority to entertain student complaints from an institution operating legally in Indiana. If the institution does not have OCTS authorization, the Indiana Attorney General becomes involved for student protection.
Is the non-SARA process handled all within your agency or do you divide consumer protection and student complaint duties dependent on the type of institution (Public, Private, Technical, etc.)?
OCTS handles all student complaints for institutions authorized by OCTS.
Who is the contact person or entity for your state for receiving non-SARA student complaints?
Contact Name: Jessica Deaton
Title: Director of Indiana Office for Career and Technical Schools (OCTS)
Agency: Department of Workforce Development
Address: 10 N Senate Ave, Indianapolis, IN 46204
Email: OCTS@dwd.in.gov
Phone:
Clarifying comments:
OCTS currently only accepts written student complaints using the Student Complaint Form.
OCTS can only order a tuition refund if a portion or all the tuition payment is out-of-pocket. If the complaint is ADA or EO in nature, the student is referred to the Indiana Civil Rights Commission.
Topic 13: Records Retention
When a higher education institution closes, what is the process your state uses to ensure that transcripts/records are kept available?
OCTS has partnered with DiplomaSender to manage transcript request and education verification for closed, non-credit bearing, non-degree granting postsecondary proprietary education institutions.
Request transcript:
- Visit DiplomaSender.com to submit the request and make payment online.
- The self-service website is available 24/7.
From what agency or entity do students request their transcripts/records from a closed higher education institution?
DiplomaSender
Contact Phone: 855-313-5799
Contact website: DiplomaSender.com
Clarifying comments:
No response provided
Topic 14: Additional Information
Is there anything else about the state authorization process in your state that institutions and others ought to know about?
No response provided
What is your preferred method of communication?
Please note: There could be additional state agencies with oversight of activities of your institution.

