Responses Last Confirmed:

Texas Workforce Commission

Agency Contact

Milan George
512-463-5728
Milan.george@twc.state.tx.us

Additional Contact

Secretary of State Contact

Rolando Pablos
5124635770
secretary@sos.state.tx.us
Topic

1: Important Agency Information to Note

a.
Provide any important information about your agency.

No response provided

Topic

2: Types of Educational Providers Authorized

a.
Indicate the types of institutions that your agency authorizes. Please provide a short explanation of any ambiguity in the comment section below.

____ Public, in-state degree granting institutions

____ Public, out-of-state degree granting institutions

____ Private, in-state, not-for-profit degree granting institutions

____ Private, out-of-state, not-for-profit degree granting institutions

__X__ Private, in-state, for-profit degree granting institutions

__X__ Private, out-of-state, for-profit degree granting institutions

____ Public, in-state, non-degree granting institutions

____ Public, out-of-state, non-degree granting institutions

__X__ Non-degree, not-for profit institutions

__X__ Non-degree, for-profit institutions

____ Religious institutions

____ Tribally-controlled institutions

__X___ Federal Institutions

_____ Municipal institutions

b.
Does your agency authorize specific academic programs offered by institutions, only institutions themselves, or both?

__X__ Institution _____ Program _____ Both

c.
Clarifying comments:

TWC regulates the schools themselves. In some cases we co-regulate with other State agencies that do regulate individual programs. In these cases we just require proof of approval by the other agency before we’ll approve our end.

Topic

3: Accreditation

a.
Is accreditation required for an institution to be authorized in your state?

No

b.
If yes, please check all that apply as appropriate.

No response provided

Accreditation Required for:

____ Public, out-of-state degree granting institutions

____ Private, in-state, not-for-profit degree granting institutions

____ Private, out-of-state, not-for-profit degree granting institutions

____ Private, in-state, for-profit degree granting institutions

____ Private, out-of-state, for-profit degree granting institutions

____ Public, in-state, non-degree granting institutions

____ Public, out-of-state, non-degree granting institutions

____ Non-degree, not-for profit institutions

____ Non-degree, for-profit institutions

____ Religious institutions

____ Tribally-controlled institutions

____ Federal Institutions

____ Municipal institutions

c.
Clarifying comments:

No response provided

Topic

4: Exemptions

a.
Are certain institutions or programs exempt by law or policy from your state authorization requirements?
b.
If yes, for what types of institutions? Which types of programs?

No response provided

c.
Web link for exemptions.

No response provided

d.
Clarifying comments:

No response provided

Topic

5: Authorization of Distance Education

a.
Does your agency require purely online programs offered by out-of-state institutions to be authorized without regard to physical presence?

Yes

b.
If not, does your agency determine whether an institution must be authorized based on a physical presence (“operating”) standard?

No response provided

c.
Does your agency require correspondence study programs to be authorized without regard to physical presence?

Yes

d.
Clarifying comments:

Only degree granting institutions can be eligible for exclusion from regulation in this situation.

Topic

6: Physical Presence Policy

a.
If your agency uses a physical presence standard, how does your agency define physical presence?

No response provided

b.
Web link for physical presence definition.

No response provided

c.
Clarifying comments:

No response provided

Topic

7: Student Complaints - SARA Participating Institutions

a.
Please describe the process for handling complaints about SARA participating Institutions.

TWC does not handle complaints in this situation, technically the school is not regulated by Texas Laws.

b.
Is the process handled all within your agency or do you divide consumer protection and student complaint duties dependent on the type of institution (Public, Private, Technical, etc.)?

No response provided

c.
Web link for student complaints – SARA participating institutions.

No response provided

d.
Who is the contact person at your agency for receiving complaints?

No response provided

Contact Name

Title

Agency

Address

Email

Phone

URL

e.
Clarifying comments:

No response provided

Topic

8: Student Complaints - Non-SARA Participating Institutions

a.
Please describe the process for handling complaints about out-of-state postsecondary institutions or programs?

Complaint is initiated and investigated by dedicated staff.

b.
Is the process handled all within your agency or do you divide consumer protection and student complaint duties dependent on the type of institution (Public, Private, Technical, etc.)?

Within Agency

c.
Does this complaint process extend to institutions not authorized by the agency that may enroll residents of the state (such as explicitly distance education programs with no physical presence or exempt institutions)?

No response provided

d.
Who is the contact person at your agency for receiving complaints?

Contact Name: TWC Career Schools and Colleges

Title

Agency

Address: 101 E 15th Street, Austin TX 78778

Email: career.schools@twc.state.tx.us

Phone: 512-936-3100

URL

e.
Web link for the complaint form.

No response provided

f.
Clarifying comments:

Institutions approved under SARA are not required to follow TWC’s complaint process.

Topic

9: Surety Bonds

a.
Does your state require a Surety Bond for authorized out-of-state institutions?

No

b.
Web link for surety bonds.

No response provided

c.
Clarifying comments:

No response provided

Topic

10: Tuition Refund Policy

a.
Does your state have a Tuition Refund Policy Requirement?

Yes – All institutions licensed must have an approve refund policy.

b.
If yes, for what types of institutions?

No response provided

c.
Web link for tuition refund policy.

No response provided

d.
Clarifying comments:

No response provided

Topic

11: Student Tuition Recovery Fund

a.
Does your state have a Student Tuition Recovery Fund (or similar fund for school closure)?

No response provided

b.
If yes, for what types of institutions?

No response provided

c.
Web link for student tuition recovery fund.

No response provided

d.
Clarifying comments:

No response provided

Topic

12: Reporting

a.
What kinds of information or data must an institution report to your agency as a condition for continued out-of-state authorization?

Completion, Placement and Employment information

b.
How frequently do institutions report data?

Yearly

c.
Is this information published or shared publicly?

Yes

e.
Clarifying comments:

No response provided

Topic

13: Enforcement

a.
What are possible consequences of institutional non-compliance?
b.
Web link for enforcement information.

No response provided

c.
Clarifying comments:

No response provided

Topic

14: Application Process

a.
Please provide a short description of the application process to obtain state authorization.

Applicants must submit listed documentation within established time frames.

c.
Clarifying comments:

No response provided

Topic

15: Fees Associated with Authorization

a.
Is there an application fee associated with the authorization process?

Yes. $1001 for small school/$3000 for large school. Plus staff application fee’s.

b.
If yes, what is the fee or fee schedule?

No response provided

d.
Clarifying comments:

No response provided

Topic

16: Records Retention

a.
When a school closes, what is the process your state uses to ensure that transcripts/records are kept available?

No response provided

b.
From what agency do students request their transcripts/records from a closed school?

From the school or transcript repository. TWC does not maintain records.

Agency Name

Contact Person

Contact Phone

Contact Address

Contact Email

Contact website

c.
Clarifying comments:

No response provided

Topic

17: Additional Information

a.
Is there anything else about the authorization process in your state that we and others ought to know about?

No response provided