New Hampshire Department of Education, Division of Educator Support and Higher Education
Agency Contact
Additional Contact
Secretary of State Contact
1: Important Agency Information to Note
Indicate the types of institutions that your agency authorizes.
- Note: Some agencies may refer to out-of-state public institutions as “private colleges” in their law. If this is the case for your agency, please select “public, out-of-state degree granting institutions” for purposes of this Guide so that the out-of-state public institution will find appropriate information.
- Note: If your agency is a coordinating board, your agency may have one division with some authority such as program approval over in-state public institutions that are established per statute, which is structured differently than another division of your agency with state authorization authority over non-public institutions that they “license” pursuant to different statute(s).
_____ Public, in-state degree granting institutions
__X__ Public, out-of-state degree granting institutions
__X__ Private, in-state, not-for-profit degree granting institutions
__X__ Private, out-of-state, not-for-profit degree granting institutions
__X__ Private, in-state, for-profit degree granting institutions
__X__ Private, out-of-state, for-profit degree granting institutions
__X__ Public, in-state, non-degree granting institutions
__X__ Public, out-of-state, non-degree granting institutions
__X__ Non-degree, not-for profit institutions
__X__ Non-degree, for-profit institutions
__X__ Religious institutions
_____ Tribally-controlled institutions
_____ Federal Institutions
_____ Municipal institutions
- For example, an agency may require an institution apply for licensure for institutional approval and also require the institution to apply for specific program(s) approval.
____ Institution
_____ Program
__X__ Both
For NC-SARA and teacher educator preparation programs, both public and private institutions must seek our approval. For degree-granting authority, only private institutions are required to seek our approval.
2: Authorization of Distance Education
- Meaning as example, the state regulates an out-of-state institution for merely enrolling a student into a distance education program
- Meaning as example, a solely online program that does not have any internships and practicums
No.
Not Applicable
3: Accreditation by an Accrediting Agency Recognized by the U.S. Department of Education
Any institution seeking initial degree-granting authority shall be in good standing with a regional or national accrediting agency recognized by the U.S. department of education, the council for higher education accreditation, or both, within 8 years of receiving initial commission approval. (NH Hedc 406.03)
Accreditation by an accrediting agency recognized by the U.S. Department of Education required for:
__X__ Public, out-of-state degree granting institutions
__X__ Private, in-state, not-for-profit degree granting institutions
__X__ Private, out-of-state, not-for-profit degree granting institutions
__X__ Private, in-state, for-profit degree granting institutions
__X__ Private, out-of-state, for-profit degree granting institutions
__X__ Public, in-state, non-degree granting institutions
_____ Public, out-of-state, non-degree granting institutions
_____ Non-degree, not-for profit institutions
_____ Non-degree, for-profit institutions
__X__ Religious institutions
_____ Tribally-controlled institutions
_____ Federal Institutions
_____ Municipal institutions
Not Applicable
4: Physical Presence Policy
“Physical presence” means an actual physical location for instructional purposes, maintaining an administrative office including a mailing address or phone number in NH. And/or per the current SARA Policy Manual - Version 20.3 (Section 5) requirements for coverage are NOT met.
PART Hedc 402.01 (b)
Does a virtual clinical / internship trigger the requirement for authorization with your agency?
No response provided
No response provided
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5: Application Process
A representative from the requesting institution sets up a meeting with the director or designated representative, to discuss proposed plans. The institution representative shall identify the name of the institution • approval being sought • the reason therefore • the proposed timeline • anticipated benefits to students and the state of New Hampshire.
We do not have an Application per se – a person would follow Standards in Hedc 400 – NH Code of Administrative Rules. See the Procedures for the Reviews in the above question.
6: Fees Associated with Authorization
Yes. There is an application fee associated with the authorization process.
Hedc 408.01 Fees.
(a) Fees for Commission reviews and actions, and professional stipends, shall be as specified in Table Hedc 400-1 below.
Table Hedc 400-1 SCHEDULE OF REQUIRED INSTITUTIONAL FEES |
|
Action |
Fee |
INCORPORATION |
|
New institution – main campus in New Hampshire |
$10,000 |
New institution – main campus outside the U.S. |
$20,000 |
Out-of-state incorporated/branch campus in New Hampshire |
$10,000 |
|
|
COMMISSION REVIEWS |
|
Comprehensive Review (per program) |
$ 1,500 |
Expedited Review (per program) |
$ 1,000 |
Administrative Review (per program) |
$ 500 |
Accreditation Observation by Director |
$ 500 |
Annual Report from Out-of-State Institution (Hedc 406.02 (a)) |
$ 500 |
|
|
SUBSTANTIVE CHANGE IN GOVERNANCE |
$ 750 |
|
|
ACQUISITION, MERGER, TRANSFER, OR SALE OF ASSETS |
$ 1,000 |
|
|
INSTITUTIONAL CLOSURE |
$ 3,000 |
|
|
DISCIPLINARY ACTION |
$ 3,000 |
|
|
STIPENDS |
|
Chair – in-state site visit |
$ 2,000 |
Chair – international site visit |
$ 3,000 |
Team Member – in-state site visit |
$ 1,000 |
Team Member – international site visit |
$ 1,500 |
Accreditation Observer – in-state site visit |
$ 1,000 |
Accreditation Observer – international site visit |
$ 1,500 |
CLOSED SCHOOL TRANSCRIPTS |
|
Transcript Request Fee per transcript |
$ 20 |
(b) All direct costs for institutional and/or program evaluations shall be the responsibility of the requesting institution.
(c) Evaluators/observers shall be reimbursed for all expenses related to the evaluation, such as travel, lodging, and meals. Payment shall be made to the individual, but forwarded to the Commission for recording 10 days following the site visit.
(d) Checks for required fees shall be made payable to: Treasurer, State of New Hampshire and forwarded to the Commission prior to on-site visits.
Not Applicable
7: Surety Bonds
Any non-degree granting approved career schools under the jurisdiction of the Higher Education Commission shall submit notarized proof of surety indemnification in the form of a bond, an irrevocable letter of credit, or a term deposit pursuant to RSA 188-G:3. Any degree granting approved institution under the jurisdiction of the Commission shall not be required to submit a bond.
Not Applicable
8: Student Tuition Recovery Fund
No
Not Applicable
Not Applicable
Not Applicable
9: Tuition Refund Policy
Yes. NH has a refund policy requirement.
Approved degree granting and non-degree granting institutions.
Each approved institution must have their respective cancellation and refund policies included as part of their Public Disclosure requirements.
Hedc 405.11 Public Disclosure. The applicant shall, in the public disclosure section of its evaluation plan, include a catalog and supporting materials that are accessible electronically and that include the following:
[…] (k) Cancellation and refund policies;
10: Reporting
Out-of-state institutions having Commission approvals as described under Hedc 404.02(b)(2), (c)(2) and (3) shall file annual and/or other reports as specified in its Commission approval(s). The director shall review and report compliance to the Commission. Additional report(s) shall be required at the discretion of the Commission as necessary to provide additional information on the status of program approval. (NH Hedc 406.02 a, c)
Annual and/or additional report(s) at the discretion of the Commission.
Information regarding annual report(s), and/or additional reports are included in the institutions approval letter and can requirements can be found at:
Not Applicable
11: Enforcement
Hedc 407.01 Violations.
(a) Alleged violations of RSA 292:8-g and RSA 292:8-h shall be reported by the Commission to the NH Department of Justice for enforcement.
(b) Written notification of alleged violations shall be given to the institution by the director.
(c) Institutions shall provide a written response to the Commission within 30 calendar days.
(d) The Commission shall consider the institution’s response and provide the opportunity for the institution to make an oral presentation.
(e) Any institution dissatisfied with the Commission’s decision may request a hearing within 60 days of the Commission’s decision.
Hedc 407.02 Suspension or Revocation of Authority.
(a) Degree-granting authority of any institution which no longer meets the standards established by rules shall be suspended or revoked, pursuant to RSA 21-N:8-a,II(e).
(b) Any institution which has not conducted regular instruction for 3 consecutive years and whose charter has not been repealed pursuant to RSA 292:8-ff IV, shall be evaluated before resumption of instruction.
(c) Degrees which an institution has not awarded for 4 years shall be evaluated pursuant to Hedc 405 prior to the re-awarding of any such degree.
Hedc 407.03 Hearing.
Any institution dissatisfied with the commission’s decision may request a hearing within 60 days of the date of the Commission’s decision.
Not Applicable
12: Student Complaints - Non-SARA Participating Institutions
Federal regulations require that each state have a process to review and appropriately act upon three types of student complaints: consumer protection, approval/licensure, and quality of education. The Division of Educator Support and Higher Education, under New Hampshire statutes and Administrative Rules, is responsible for reviewing such allegations.
Exceptions: Dartmouth College, the Community College System of New Hampshire, and the University System of New Hampshire. (See details below.)
1. Before students submit a complaint to this Division, they must first contact the appropriate official(s) at the institution they are attending (or attended), and follow the grievance procedures outlined in that institution’s catalog and Web site. If an individual continues to have an allegation against any college, university, or postsecondary career school (higher education institution) operating within the state, s/he should file a complaint using the complaint form linked below.
2. The Division will acknowledge receipt of the complaint, and if the matter is within defined statutory authority, take appropriate action.
The Division does not intervene in the internal procedures of higher-education institutions, but does, however, respond to allegations that raise significant questions about the institution’s compliance with the NH Code of Administrative Rules:
Chapter Hedc 400 (Degree-Granting Higher Education Institutions With A Physical Presence In New Hampshire)
Chapter Hedc 300 (Office of Career School Licensing).
If the allegation is applicable to a program that is approved for veterans’ educational benefits, then compliance with the applicable Federal statutes and regulations (Title 38) shall be reviewed.
3. If the nature of the matter is not within Division authority, the complainant will be advised to contact the proper authority.
Complete the complaint form at bottom of this page if you have contacted the institution and have a continued complaint regarding consumer protection, approval/licensure, and/or quality of education at:
- a NH degree-granting private institution.
- a NH non-degree granting career school (Learn more about the Division’s career school policies).
- Dartmouth College, a NH public community college or a NH public university or college (all complaints against these institutions will be reviewed and referred to the proper authorities). Note: these institutions are typically exempt from regulatory oversight of the Division, and as a result complaints received by the Division regarding these institutions will almost always be referred directly to the governing board of the subject institution. Exceptions include complaints from online, out-of-state students and complaints from students that have served, or are serving, in the U.S. Armed Forces.
- a distance or online education program offered by a NH-based, degree- granting institution and you are an out-of-state student: Note: These complaints fall under NH’s participation in the State Authorization Reciprocity Agreement (SARA).
- a NH-based institution and you have served, or are serving, in the U.S. Armed Forces (Learn more about the Division’s Veterans Education Services).
If you are a client of the NH Department of Education’s Bureau of Vocational Rehabilitation, please contact your counselor directly.
If you are not a current or former student and have a grievance, please fill out the complaint form below and we will determine if your complaint falls within Division authority.
Higher Education Complaint Form Note: You should receive a confirmation e-mail upon successful submission of the form.
No response provided
The process for handling student complaints are handled all within the NH DOE Agency.
- Contact Name: Whitney C. Vaillancourt
- Title: Administrator, Higher Education
- Agency: NH Department of Education
- Address: 101 Pleasant Street, Concord, NH 03301
- Email: whitney.ca.vaillancourt@doe.nh.gov
- Phone: 603.271.0257
- URL:
Not Applicable
13: Records Retention
Hedc 406.06 Institutions Undergoing Closure.
(a) Any institution that plans to close shall inform the commission by forwarding the following:
(1) A transition plan and timetable that addresses and includes, but is not limited to:
a. Public disclosure and student and donor notification;
b. Changes in internal governance and leadership structure; and
c. Changes in faculty and staff appointments;
(2) A plan for discontinuation of programs that includes:
a. Number of students impacted;
b. Teach-out schedule detailing program completion at current institution; and
c. Evidence of arrangement with another accredited institution for student transfer;
(3) Evidence of fiscal resources necessary to support the transition;
(4) Accreditor(s) expectations; and
(5) Any correspondence to and from accrediting agencies.
(b) Pursuant to RSA 292:8-kk, any institution that closes shall also submit the following:
(1) Two original transcripts and an electronic transcript for each student who was enrolled for instruction at the institution;
(2) One original copy of catalogs for each year in existence;
(3) An explanation of the institution’s credit and grading system; and
(4) A typed list of students.
- Agency Name: NH Department of Education, Division of Educator Support and Higher Education, Closed School Transcripts
- Contact Person: Patricia Moquin
- Contact Phone: 603-271-0289
- Contact Address: 101 Pleasant Street Concord, NH 03301-3860
- Contact Email: ClosedSchoolTranscripts@doe.nh.gov
- Contact web site: Closed School Transcripts
Not Applicable
14: Additional Information
Not Applicable
No response provided
Please note: There could be additional state agencies with oversight of activities of your institution.